A financial analyst turns to a chatbot to study the possible risks and returns from an investment programme. A job that would have taken 50 minutes is completed in 10.
That is one of the real-world cases that AI company Anthropic claimed to find recently when it asked its Claude chatbot to analyse how it was being used at work. But showing how one-off tasks like this translate into real-world business value for employers is not so simple.
This is set to become one of the main fronts in the battle between leading AI companies in 2026. OpenAI chief executive Sam Altman said recently that his company was shifting its focus to enterprise customers as it looks to boost its revenues — a market where Anthropic is currently ahead.
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