Artificial intelligence companies are grappling with a challenge humans have encountered for as long as they have existed: how to retain memories.
OpenAI, Google, Meta and Microsoft have stepped up their focus on memory in recent months, releasing upgrades that enable their chatbots to store a larger amount of user information to personalise their responses.
The move is viewed as an important step to help top AI groups attract customers in a competitive market for chatbots and agents, as well as a means to generate revenues from the cutting-edge technology.
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